Each carton comes with 2x3L bottles and 2 pumps. For hygiene and ease of use, please use the provided pumps with every new bottle you open.Pumps need to be assembled and then inserted and screwed onto the bottles. (Refer to the guide below for instruction). Once you have your pump in the bottle you need to prime it. Just start pumping the pump until you get a complete stream of Precise Thick-N flowing from the nozzle. Now this bottle is ready to use.
Ensure you use a new pump when you open a new bottle.
There is a “how to” prepare and prime the pump guide in every carton.
Make sure if you are changing bottles for both bulk and single serves at the same time that you don’t get them mixed up. The bulk pump has a large sticker on the top of it labelled "Bulk Preparation".
Always prime the pumps before use. To do this, insert the pump into the bottle and screw on, then press down approximately 4 to 6 times until there is a continuous stream of Precise Thick-N flowing from the nozzle.
If the product is spitting out the pump, continue to pump through product four or five more times and if it is still spitting, phone 1300 THICK-N for a replacement pump